Terms & Conditions
These Terms & Conditions (“Terms”) govern your access to and use of www.mistera.ca (the “Site”) and any purchase you make from Mistera (“Mistera,” “we,” “our,” “us”). By visiting or purchasing from the Site, you accept and agree to be bound by these Terms, our Shipping & Returns Policy, Privacy Policy, and any other policies referenced herein.
1. Legal Entity & Governing Law
The Site is operated by Mistera. These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict‑of‑law principles. Any dispute arising under these Terms shall be brought exclusively in the courts located in Ontario, Canada.
2. Changes to the Terms
We may update or modify these Terms at any time. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
3. Eligibility & User Accounts
- You are responsible for maintaining the confidentiality of your account and password.
- We reserve the right to suspend or terminate accounts, refuse service, or cancel orders at our discretion if we suspect unauthorized or fraudulent use.
4. Site Use & Prohibited Conduct
You agree not to:
- Use any automated means (bots, scrapers) to access the Site.
- Interfere with or disrupt Site functionality.
- Use the Site for any unlawful purpose.
5. Ordering, Payments & Pricing
- 5.1 Order Acceptance: All orders are subject to acceptance. We may cancel orders due to suspected fraud, pricing errors, or product unavailability.
- 5.2 Payment Methods: We accept Visa, MasterCard, American Express, PayPal, Apple Pay, Google Pay, Shop Pay, and Interac (where available).
- 5.3 Pricing & Taxes: Prices are listed in CAD Dollars (CAD) unless otherwise specified. Sales tax and duties are calculated based on the shipping destination.
- 5.4 Promo Codes: Discounts and promo codes are subject to expiration and may be modified or withdrawn at any time.
6. Shipping, Delivery & Risk of Loss
- Free Shipping: We offer Free Shipping sitewide on all orders delivered within Canada, with no minimum spend required. Shipping rates for Canada are governed by our Shipping & Returns Policy.
- Risk of Loss: Title and risk of loss transfer to you once the carrier scans the package as picked up. It is your responsibility to secure the parcel after delivery confirmation.
7. Product Information & Availability
We strive for accuracy in descriptions and images; however, we do not guarantee that all information is error‑free. Availability is not guaranteed—quantities may be limited and products may be discontinued at any time.
8. Returns & Refunds
Returns and refunds are handled exclusively in accordance with our Shipping & Returns Policy. Please review that policy before initiating a return.
9. Intellectual Property
All content on this Site—including text, graphics, logos, and images—is the property of Mistera or its content suppliers and is protected by Canadian and international copyright and trademark laws.
10. User-Generated Content
By submitting reviews or photos to the Site or our social media, you grant Mistera a perpetual, worldwide, royalty-free license to use and publish such content.
11. Disclaimer & Limitation of Liability
- Disclaimer: The Site and products are provided “as is” without warranties of any kind.
- Liability: To the maximum extent permitted by law, Mistera shall not be liable for any indirect, incidental, or consequential damages. Our aggregate liability shall not exceed the amount you paid for the applicable order.
12. Indemnification
You agree to defend and indemnify Mistera from any claims, damages, or expenses arising from your breach of these Terms or misuse of the Site.
13. Contact Information
Questions about these Terms? Please contact:
Mistera Customer Care Email: support@mistera.ca
Website: www.mistera.ca
By accessing or using www.mistera.ca, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.